Who is CPA NWT/NU?
Personal information is information about an identifiable individual.
How CPA NWT/NU collects your personal information
Every member must provide the Registrar with a current mailing address for delivery to the member of any regulatory communications by CPA NWT/NU.
Members and non-members may be asked to voluntarily provide your personal information to CPA NWT/NU anytime you are in contact with CPA NWT/NU, including contact by telephone or email, through the CPA NWT/NU website, or in person. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of CPA NWT/NU’s websites.
For example, when you create or manage an account with CPA NWT/NU (including a user account for an CPA NWT/NU website), when you register or subscribe for CPA NWT/NU’s newsletters or promotions, or participate in CPA NWT/NU’s promotions, and when you contact CPA NWT/NU, CPA NWT/NU may collect a variety of your personal information, including your name, date of birth, mailing and shipping addresses, email address, and phone numbers.
You might also provide CPA NWT/NU with the personal information of other persons, such as business associates or co-workers. Please ensure that you have the consent of other persons before you provide their personal information to CPA NWT/NU.
How CPA NWT/NU uses your personal information
CPA NWT/NU uses your personal information for various purposes, and as otherwise permitted by law, including: (a) to contact and correspond with you regarding your membership, transactions and your use of CPA NWT/NU’s website, products and services, to provide you with customer care services, and to provide you with information regarding CPA NWT/NU’s announcements, promotions, upcoming events, new products and special features; (b) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies and to validate receipts); (c) to process and respond to your specific suggestions, comments, inquiries, and requests, and to otherwise administer CPA NWT/NU’s relationship with you; (d) to personalize and improve your user experience; (e) to administer and facilitate your participation in contests and promotions; and (f) to develop, deliver, and improve CPA NWT/NU’s products, services, and advertising.
CPA NWT/NU may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with CPA NWT/NU and your use of CPA NWT/NU’s websites and services.
CPA NWT/NU may combine your personal information collected through various sources, including information collected through CPA NWT/NU’s websites and information obtained from other sources.
You may also provide personal information in order to receive email and other communications from CPA NWT/NU. You may unsubscribe from those communications by using the applicable self-service unsubscribe procedure offered by CPA NWT/NU (for example, by clicking an unsubscribe link in an email or adjusting your website user account preferences) or by contacting CPA NWT/NU using the contact information noted below. From time to time, CPA NWT/NU may use your personal information to communicate with you regarding important matters, such as information about your membership, educational program changes, and deadlines; because this information is important, you may not opt out of receiving these communications.
CPA NWT/NU also collects non-personal information - information that is not about an identifiable individual, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual. For example, CPA NWT/NU’s websites automatically collect certain non-personal information regarding website users, such as the dates and times they access the website, the browsers, operating systems, and devices they use to access the website, the website pages they access, and the referring and exit website pages.
CPA NWT/NU may use, disclose, transfer, and retain non-personal information for any purpose and in any manner whatsoever.
Cookies and Other Technologies
For example, CPA NWT/NU may use information collected through cookies and similar technologies to recognize the user of CPA NWT/NU’s website, track use of the website, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of CPA NWT/NU’s website.
Social Networking and Similar Situations
Disclosure of Personal Information
Suppliers and Service Providers
For example, CPA NWT/NU engages service providers to help operate CPA NWT/NU’s websites, advertising, and email services and to analyze information collected through websites, advertising, and email (including through cookies and other similar technologies).
For example, CPA NWT/NU may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention, and prosecution of activities that CPA NWT/NU reasonably believes to be unlawful or fraudulent, and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities.
Retention, Location and Protection of Personal Information
CPA NWT/NU will store and process your personal information only in Canada.
CPA NWT/NU employs reasonable safeguards – including administrative, technical, and physical measures – appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks.
Accuracy and Access to Personal Information
You can help CPA NWT/NU maintain the accuracy and completeness of your information (including your CPA NWT/NU website account information) by notifying CPA NWT/NU of any changes to your personal information. You may update your CPA NWT/NU website account information through CPA NWT/NU’s website.
You may request access to your personal information and information about CPA NWT/NU’s collection, use, disclosure, and retention of that information by sending your request to CPA NWT/NU’s Privacy Officer at the address noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Personal Information of Children – CPA NWT/NU does not knowingly collect personal information from or relating to children who are under 13 years of age without the consent of the child’s parent or legal guardian. CPA NWT/NU expects parents to supervise and monitor their children’s disclosure of personal information, including through CPA NWT/NU’s website. Please immediately contact CPA NWT/NU’s Privacy Officer at the address noted below if you believe that CPA NWT/NU has unintentionally collected personal information from a child under 13 years of age without the consent of the child’s parent or legal guardian. If CPA NWT/NU learns that it has inadvertently collected the personal information of a child under 13 years of age without appropriate consent, CPA NWT/NU will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment – CPA NWT/NU may use and disclose your personal information to administer and process your application for employment with CPA NWT/NU and related matters.
Unsubscribing to Newsletters and Messages – You may unsubscribe from CPA NWT/NU’s electronic newsletters and similar messages by using the applicable self-service unsubscribe procedure (for example, by clicking an unsubscribe link in an email or adjusting your website user account preferences), or by contacting CPA NWT/NU.
Last updated: September 19, 2017